Privacy Policy

Orbinova Technology ("Orbinova Technology", "we", "us", or "our") develops, operates and provides digital products and services, including mobile applications, websites and other digital services.

This Privacy Policy explains how we collect, use, disclose, store and protect information when you use any application, website, platform or digital service operated by Orbinova Technology (collectively, the "Services").

This Privacy Policy is intended to apply generally to our Services, including existing and future applications and digital products operated by Orbinova Technology.

Some Services may have additional privacy notices or specific data practices. Where applicable, those additional notices will supplement this Privacy Policy.

Depending on the particular Service you use, we may collect different types of information.

We only intend to collect information reasonably necessary for providing the relevant Service.

2.1 Account and Contact Information

Depending on the Service, we may collect:

• Name
• Mobile number
• Email address
• Username or account identifier
• Profile information
• Login and authentication information

2.2 User-Provided Content

Depending on the Service, users may voluntarily provide:

• Text
• Images
• Videos
• Documents
• Listings
• Business information
• Property information
• Service information
• Reviews or feedback
• Other content submitted through the Service

Users are responsible for ensuring that the information they submit is accurate and that they have the necessary rights to submit such content.

2.3 Location Information

Some Orbinova Services may provide location-based features.

Where a Service requires location functionality, we may process location information provided by the user or made available through the device, subject to the permissions granted by the user.

Examples may include:

• Searching for nearby services
• Displaying listings near a location
• Map-based functionality
• Location-based recommendations

Location access will not be assumed unless the relevant Service requires it and the user grants the applicable permission.

2.4 Device and Technical Information

Depending on the Service, we may automatically process certain technical information necessary to operate, secure and troubleshoot the Service, such as:

• Device type
• Operating system
• App version
• IP address
• Network information
• Error and diagnostic information
• Authentication/session information
• Basic usage and performance information

2.5 Transaction or Service Information

If a future Orbinova Service provides transactions, subscriptions, bookings or other paid functionality, information necessary to process or manage those transactions may be collected.

Where payment processing is handled by a third-party payment provider, payment information may be processed directly by that provider according to its own privacy policy and terms.

We may use information to:

• Create and manage accounts
• Provide and operate our Services
• Authenticate users
• Send OTPs or other authentication messages
• Provide customer support
• Process user requests
• Provide location-based functionality where applicable
• Display user-generated content
• Maintain and manage listings or profiles
• Improve application performance and reliability
• Detect and prevent fraud, abuse and unauthorized activity
• Maintain security
• Troubleshoot technical problems
• Communicate important service-related information
• Comply with applicable laws and legal obligations

Some Orbinova applications may use OTP-based authentication.

A user's mobile number may be processed to:

• Request an OTP
• Deliver an OTP
• Verify the user's identity
• Create or access an account
• Maintain an authenticated session

OTP delivery may be provided through third-party service providers such as WhatsApp or other communication providers.

Authentication/session information may be securely stored or processed as necessary to maintain the user's login session.

Some Services may allow users to publish content that can be viewed by other users.

For example, a listing-based application may allow users to publish:

• Listing title
• Category
• Location
• Contact information
• Price
• Business/property information
• Other listing-related information

Where users choose to publish information publicly, that information may be visible to other users of the relevant Service.

Users should not publish sensitive personal information that they do not want to make publicly available.

Service Providers

We may use third-party service providers to operate our Services, including providers for:

• Cloud hosting
• Database services
• Authentication
• OTP/communication services
• Analytics
• Error monitoring
• Infrastructure and security
• Payment processing, where applicable

These providers may process information only as necessary to provide their services to us.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, legal process or governmental request.

Security and Protection

We may disclose information where reasonably necessary to:

• Prevent fraud
• Investigate abuse
• Protect users
• Protect our Services
• Protect our rights and property
• Investigate security incidents

Business Transfers

If Orbinova Technology undergoes a merger, acquisition, restructuring, sale of assets or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Our Services may use or interact with third-party services.

• WhatsApp or communication providers
• Cloud infrastructure providers
• Payment providers
• Map/location providers
• Analytics providers
• Authentication providers

Third-party services have their own privacy policies and terms. Orbinova Technology is not responsible for privacy practices of third-party services that we do not control.

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

Users are also responsible for protecting their devices, passwords, OTPs and account credentials.

We retain information only for as long as reasonably necessary for:

• Providing the Services
• Maintaining accounts
• Operating our business
• Security and fraud prevention
• Resolving disputes
• Complying with legal obligations
• Enforcing our agreements

Retention periods may vary depending on the type of information and the Service involved.

Where a Service provides an account, users may request deletion of their account and associated personal information.

Requests may be submitted using the contact information available on our official website.

Certain information may be retained where necessary to comply with legal obligations, prevent fraud, maintain security, resolve disputes or enforce legal rights.

Our Services are not intended for children who are not legally permitted to use such services.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

Depending on the technology and service providers used, information may be processed or stored on servers located in India or other countries.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

We may update this Privacy Policy from time to time to reflect:

• New applications or services
• Changes in technology
• Changes in data practices
• Legal or regulatory requirements

The updated version will be published on our website with a revised "Last Updated" date.

For privacy questions, data deletion requests or other privacy-related concerns: